UK's Most Trusted Used Van Retailer, Rated excellent based on 1,000 reviews
UK's Most Trusted Used Van Retailer Rated "Excellent" Based on 1,000 reviews

Anchor Group May Memo 2025

Hello Team Anchor,

Welcome to your May update!

Anchor Group Monthly Memo – May 2025

Release: 30th May 2025

Onsite Parking

Seb and the Transport Team have completed a site layout overhaul, significantly increasing available parking. The improvements are already evident compared to last month.

AutoTrader Deliveries

Thanks to Seb and “Mini-Simon” coordinating our delivery agents, vehicles now arrive within 48–72 hours—down from one to two weeks previously. Many thanks to the team for their continued dedication. This is a huge advantage to decrease our ‘time to turn’ numbers.

Vehicle Photography

The Marketing Team has been hard at work reducing our “no-photo” inventory. Special recognition goes to Amy and Sid for their exceptional efforts in ensuring all new stock is promptly photographed. Keep it up, you’re doing a fantastic job.

Marketing Spend Review

We’re closely examining our marketing channels to eliminate inefficiencies. Please ensure every lead source is recorded in Eskimo, as these data are essential to our ongoing success.

Finance Calculator Upgrade

You may have noticed our online finance calculator has transitioned from Ivendi to Codeweavers. This upgrade delivers a smoother, more user-friendly experience for both staff and customers.

Staffology Kudos (May)

Congratulations to Rod and Seb for receiving Kudos this month! Rod impressed a customer with exceptional service and valuable upsells, while “Fireman” Seb quelled a major issue in Valet at the start of May.

London to Brighton Ride

Only two weeks to go! Riders, we trust your training is on track—prepare for a long but rewarding day on 15th June.

Save the Date, Family Fun Day 2nd Aug!

Family Funday will be held on Saturday, 2 August, at Padworth Village Hall. Expect good food and fun activities for all the family.

Upcoming Awards

We’re just over a month away from another awards ceremony. Here’s hoping we continue our winning streak! We're up For EV Dealer of the Year, Vans Dealer of the Year, Cars Dealer of the Year, & Rising Star!

Customer Reviews

Grant has topped our review rankings this month great work fella!—well done! Look out for your voucher via email. Steve Bentley remains a close runner-up—congratulations, Steve.

Staff Changes

Today we bid farewell to George, our 4x4 Sales Specialist. We wish him every success in his new role. Please join me in welcoming: Jessica Hall, Sales Administrator (starts Monday, James Gearing, Service Technician (Padworth, starts Monday), Kane Holding, Sales Executive (Anchor Vans, starts Tuesday). and Cameron who's already cracking on over in Ewok!

 

 

It’s been a productive month with significant behind-the-scenes progress. We’re well-positioned to enter June at full speed—let’s make magic happen!